Call or Text: (234) 567-8912 SuperiorGleamco@gmail.com
- Claim Your Weekend
How to Prepare for Your First Clean
A few easy steps before we arrive means a deeper clean, a smoother visit, and more time back in your weekend.
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Before We Arrive
Reminders & Arrival
Life is busy — so we make sure your clean day is never a surprise. Here’s what to expect leading up to your appointment:
Night Before
A reminder text so you can prep at your own pace — no last-minute scramble.
Day of Your Clean
We'll text again the moment your team is on the way.
Your Team
Each team has 3 people and a 1-hour arrival window before they're considered late.
5-Minute Prep
Quick Checklist Before We Arrive
You don’t need a spotless home — just help us help you. The more cleared your surfaces are, the deeper we can clean. Here’s all it takes:
Dishes
Put dishes away or load them in the dishwasher. We'll wipe the sink and clean the counters once they're clear.
Clear the Surfaces
Tuck away laundry, mail, papers, and clutter from counters and tables. The more open space we have, the better your clean will be.
Beds & Linens
Leave fresh linens folded at the foot of the bed, or let us know where they're stored. No fresh linens left out? No problem — we'll remake the beds with what's already on them.
Trash & Recycling
We empty bagged trash from lined indoor bins, reline them, and take the bags to your outdoor bin. We don't remove bulk trash, debris, or piles of boxes. Recycling should be broken down and bagged.
No Need to Stay Home
Home Access
You absolutely do not need to be home for your clean — that’s the whole point! Just provide one of the following so our team can get in:
- A spare house key
- A door keypad code
- A garage entry code
Pets
Home Access
We’re a pet-friendly team and love meeting the four-legged members of your family. For the smoothest clean possible, please keep dogs kenneled or outside during your appointment.
Our Specialty
What We Clean — and What We Don't
We’re specialists, not generalists — and that’s exactly what makes us the best. Here’s a clear picture of what’s included in your clean:
- We Do Clean
- Living spaces, bedrooms, kitchens & bathrooms
- Dusting (high to low, every surface)
- Sweeping, vacuuming & mopping
- Bagged trash removal & can relining
- Bed remakes (with linens provided or on-hand)
- Sinks, counters, stovetops & appliance exteriors
- We Don't Clean
- Carpet or upholstery deep cleaning
- Window glass (inside or out)
- Wall scrubbing or smudge removal
- Hazardous materials of any kind
- Bulk trash, debris, or boxes
- Exterior or outdoor areas
- Bunk beds, cribs & loft beds
Need carpet or window cleaning? We’re happy to refer you to trusted specialists in the Albuquerque area. Just ask your team or give us a call or text!
Special Service
Move-In | Move-Out Cleans
Heads up before you book
Move-in and move-out cleans have a few unique requirements. Please read this section carefully — it'll make your experience go smoothly.
Key requirements for this service
Home Must Be Empty
The property must be completely vacant during your clean. No movers, contractors, or other service providers on-site at the same time.
Power & Water Must Be On
Active electricity and running water are required for us to complete your clean. Please confirm both utilities are on before your appointment.
No Window Glass
We do not wash window glass, inside or out. Need a window cleaner? We're happy to refer you to a trusted specialist.
No Wall Washing
We dust high to low but do not scrub walls or remove smudges, scuffs, or marks from painted surfaces.
No Pest Infestations
We cannot service homes with active pest infestations. Please address any pest issues before your scheduled clean.
How to Prepare
Empty All Cabinets, Drawers & Appliances
Everything must be cleared out before we arrive — this is what allows us to do a true deep clean on every surface inside and out.
Remove All Personal Items & Clutter
Dishes, laundry, personal items — all of it needs to be gone before your team arrives. The more cleared the space, the better the clean.
Confirm Power & Water Are Active
Running water and working electricity are required for our team to complete the clean. Please verify both are on the day before your appointment.
Trash & Recycling
We empty bagged trash from lined indoor bins and bring it to your outdoor bin. We do not remove bulk trash, piles of boxes, or debris. Recycling must be broken down.
Home Access
Provide a key, door code, or garage code — or have someone available to let us in. You do not need to be present for the entire clean.
Pets
Dogs should be kenneled or placed outside during the appointment. Call or text us at (505) 404-3071 if you have special pet instructions.
⚠️ Property Vacancy Policy
For the safety and performance of our team, the property must be completely vacant during your service appointment. No other service providers — movers, contractors, repair personnel — may be present or working on-site while our cleaners are there. If an exception is pre-approved by us but another provider’s presence impacts our team’s performance or quality, no refunds will be granted. We reserve the right to cancel service immediately if any provider severely impedes our work.
What’s Included
- Included in Your Clean
- One-time detailed deep clean of the whole home
- Dusting, sweeping, mopping & vacuuming
- Blinds, baseboards, fans & fixtures
- Inside & outside of cabinets and appliances
- Bagged trash removal (lined indoor bins only)
- Not Included
- Carpet or upholstery cleaning (referrals available)
- Window glass — inside or out (referrals available)
- Wall washing or smudge/scuff removal
- Hazardous materials of any kind
- Bulk trash, debris, or boxes
- Homes with active pest infestations
Need carpet or window cleaning? We’re happy to connect you with trusted specialists in the Albuquerque area. Just ask your team or give us a call or text!
Scheduling Policies
Skip Fees & Lockout Policy
We’re a small, locally owned business — and every appointment on our schedule matters. When a clean is cancelled or missed, it leaves a gap that’s hard to fill on short notice. We appreciate your understanding of these simple policies, and we promise they’re fair.
- Skip Clean Policy
First 2 skips per year
With 24+ hours' notice
FREE
3rd skip and beyond
With 24+ hours' notice
$10
Any cancellation
With 24+ hours' notice
$20
- Lockout Policy
If our team arrives and can’t get into your home, requiring a reschedule, a lockout fee applies.
Unable to access home
$50
Double-check that your door code or key is ready before clean day — it’s an easy one to avoid!
A quick note on billing: If a skip or lockout fee applies, you may receive an automated “job completed” notification — that’s just how our system processes billing. It doesn’t mean anyone visited your home. Sorry for any confusion! Call or text us anytime at (505) 404-3071 with questions.
Please note: To keep your service running smoothly and your costs stable, we reserve the right to adjust arrival times and team assignments day-to-day based on scheduling needs. We’ll always keep you informed, and your quality of clean remains the same — always.
We're Here If You Need Us
Questions before your clean? We’re just a call or text away — always happy to help.